Job Description

JPMorgan Chase is committed to running a healthy and vibrant company, and advancing a more sustainable and inclusive economy that works for more people. Corporate Responsibility (CR) leverages the firm’s business, policy, and philanthropic expertise – as well as capital, data, and research – to help strengthen the global financial system, expand economic opportunity, and support sustainable growth. Please visit jpmorganchase.com/impact for more information.

As a Global Program Lead within the Employee Engagement and Volunteerism (EEV) team in Global Philanthropy (GP) you will design and deliver a portfolio of skilled volunteerism programs that help strengthen and sustain nonprofit capacity, aligned to the firm’s talent and culture priorities and social impact agenda. Global Philanthropy advances work through three functions: the JPMorgan Chase Foundation, Impact Finance and Advisory, and Employee Engagement and Volunteerism (EEV). Your future team drives impact through a global portfolio of programs that engage employees in skilled volunteerism, including board service, small business and youth mentoring, and nonprofit consulting, and also manages disaster relief and workplace giving. You will report to US Head of EEV and have joint accountability to the International Head of EEV.

Job responsibilities

• Collaborate with stakeholders, including EEV geographic coverage teams and implementing partners, to deliver EEV programs intended to strengthen organizational capacity for the firm’s nonprofit partners, informed by business priorities and community needs.
• Utilize frameworks and build new processes and work flows to drive consistency and execution standards for EEV’s nonprofit capacity programs across a global footprint
• Analyze and interpret data to understand the efficiency, efficacy, and impact of EEV nonprofit capacity programs to refine strategy over time, including a pilot review of a refreshed flagship programs being launched in summer 2026.
• Ensure programs align to the impact framework for EEV’s nonprofit capacity programs, update framework as needed, and facilitate regular use of data by EEV market leads, helping them to reflect on data and inform their market strategies
• Produce and inform compelling data and communications program materials, such as presentations, impact stories, and internal reports
• Facilitate strategic learning discussions with EEV market leads to strengthen product offerings, bringing together insights from business stakeholders, employee participation, and impact data.
• Build relationships with key business stakeholders and gather perspectives on EEV capacity-building offerings
• Attend, monitor, and gather learnings from in-person and virtual program events
• Evolve and refine program models based on shifting strategies and new markets.
• Ensure a structured, data-driven approach to identify what nonprofit capacity programs should be offered, target markets to offer these programs, tailored delivery models based on market needs, and employee segments that are best suited to engage in product offerings
• Own and maintain partnerships with external organizations who specialize in strengthening nonprofit capacity to understand best practice models and approaches.
  
  

Required Qualifications, Capabilities And Skills

• Relevant experience in employee engagement and philanthropy/social impact
• Experience supporting skills-based/pro-bono volunteerism in a corporate context
• Strong analytical skills, and experience working with quantitative and qualitative data
• Proven ability to synthesize and communicate findings from data in clear terms to promote understanding, action planning and decision-making
• Demonstrates a high degree of initiative; results-oriented, strong attention to detail and deadlines
• Excellent writing, verbal, and interpersonal communication skills, including the ability to distill and present complex information plainly and succinctly
• Creative, flexible, and collaborative with an ability to work in a team-oriented environment
• Ability to provide constructive and timely feedback to delivery partners and troubleshoot when challenges arise
• Experience working within a global team, including working across different geographic contexts
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Corporate Responsibility (CR) department mission is to advance a stronger, more durable and safe financial system and an inclusive economy and society for clients, customers and communities around the world. The department includes sub-departments focused on policy advocacy and lobbying, philanthropy, sustainability, impact finance, community engagement and data analysis and research.