Primary Functions:

Global Volunteer Strategy & Program Execution

• Lead the development and execution of Collette Cares’ Global Volunteer Impact Strategy in partnership with Corporate Citizenship leadership and cross‑functional teams.
• Design and deliver the annual volunteer strategy to maximize positive community impact across all markets.
• Manage global volunteer programs and events, including live, skills‑based, virtual, and signature initiatives; execute events independently and travel as needed.
• Build and maintain strategic relationships with nonprofits, NGOs, B Corps, government agencies, and other partners to advance community impact goals.

Impact Measurement, Budget & Continuous Improvement

• Design and oversee volunteer impact measurement, quality control, and participant feedback programs.
• Track KPIs, employee volunteer hours, and partnership impact; translate data into actionable improvement recommendations.
• Develop and manage the annual volunteer budget, including RFPs, vendor selection, and ongoing budget and spend tracking.
• Prepare volunteer impact data for annual reporting, leadership updates, and Foundation Board materials.

Communications, Brand & Employee Engagement

• Lead internal and external communications strategies for Global Volunteering in collaboration with Corporate Citizenship and Marketing teams.
• Develop content and storytelling that elevates volunteer impact across employee, traveler, partner, and public channels.
• Support employee engagement and education through presentations, trainings, and employee group collaboration.
• Represent Collette at conferences, partner events, and industry forums as needed.

Knowledge & Skills

• Bachelor’s Degree and a minimum of 5 years of related experience required.
• Excellent people skills – ability to connect with employees, build partnerships, communicate effectively with people all over the world at every level of the organization
• Outstanding written and verbal communication skills, including strong facilitation, relationship building, advocacy and partnership management experience
• Extremely strong project management and organizational skills, with razor sharp attention to details.
• Extensive experience in nonprofit or volunteer program management and project management, preferably in the nonprofit space working with people across industries and/or departments.
• Ability to work independently, make decisions, and demonstrate sound judgment
• Ability to independently create a budget and work within established budget
• Proven ability to create and execute content plans and experience in social media management and strong content creation, both written and visual.
• Ability to travel up to 30 days a year.
• This role also includes attending industry and partner events where ability to work extended hours over some nights/weekends is required.
• Strong proficiency in Microsoft Office Suite; experience using design tools a plus,
• Strict adherence to confidentiality and professionalism at all times.

Compensation & Benefits

We believe in taking care of our team—inside and outside of work.

The base salary range for this position is $60,000 - $85,000

What We Offer:

• Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving
• Time Off: Generous PTO, paid holidays, and your birthday!
• Volunteer Time: Paid hours to give back to causes you care about
• Financial Security: 401(k) with company match
• Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program
• Career Growth: Tuition reimbursement to help you level up your skills
• Exclusive travel discounts, incentives and more!