• GENERAL SUMMARY

  • The Provider Relations & Community Engagement Coordinator supports the development and maintenance of strong relationships with referring providers, community partners, and stakeholder organizations to improve awareness, access, and coordination of health system services. The Coordinator assists in outreach, communication, event coordination, issue tracking, and community-facing activities that advance the organization’s mission and strategic priorities. This role works across departments, assists with data collection, and supports both provider relations outreach and community engagement strategies. Reports to departmental leadership.

• ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provider Relations
    • Supports referral development plans and outreach strategies that strengthen relationships with physicians and practice staff.
    • Assists with promoting health system services to referring providers and communicating service updates or changes.
    • Collects, organizes, and tracks provider feedback, referral issues, and opportunities for improvement.
    • Supports resolution of routine issues impacting access or care coordination by partnering with internal teams.
    • Maintains accurate records of provider contacts, practice information, and outreach activity.
  • Community Engagement
    • Coordinates, plans and implements live and virtual community events, awareness campaigns, and educational activities.
    • Supports relationship building with community agencies, advocacy groups, schools, and partner organizations.
    • Helps identify community needs, resource gaps, and opportunities for collaboration or enhanced communication.
    • Contributes to outreach strategies that reduce stigma, promote access to services, and elevate community awareness.
  • Communication & Coordination
    • Prepares outreach materials, reports, presentations, and communication updates for internal and external partners.
    • Ensures consistent and effective communication between providers, community partners, and health system teams.
    • Assists with scheduling meetings, documenting engagement activities, and supporting program tracking requirements.
    • Works with web team to maintain community outreach content and class schedules.
  • Performs all other duties as assigned.
• LICENSES AND/OR CERTIFICATIONS
  • Required Licenses and/or Certifications
    • None
• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
  • Required Education and Experience
    • Bachelor’s degree in business, health administration, public health, communications, social sciences, or related field required, or relevant combination of education and experience.
    • 1 to 3 years’ experience in outreach or related fields required.
  • Required Knowledge, Skills and Abilities
    • Strong interpersonal, communication, and organization skills.
    • Demonstrated proficiency in MS office, registration and virtual platforms (Teams and Zoom).
• WORKING CONDITIONS

  • Primarily office environment with little exposure to excessive noise, dust, temperature and the like. Periodic exposure to infection and contagious diseases when entering patient care areas. Involves routine, local travel to provider offices, community organizations, meetings, and events. Requires ability to work occasional evening and weekend hours. Requires reliable transportation.

• PHYSICAL REQUIREMENTS

  • Click here to view physical requirements.

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